Connections Summit 2018.11 | Opening Day
FEATURED PRESENTATION: How to Apply Customer Experience Practices into Your Library
David Lee King
There are a lot of reasons why using customer experience practices in your library can be important, and David is excited to share why. Learn about what kinds of experiences you can create and implement to build a stronger relationship with your patrons. Tune in to hear this keynote presentation that kicked off the Opening Day of Connections Summit!