On-Demand Webinar

What it’s Like to be a Customer of SirsiDynix—Customer Support

Have you had truly great customer support experiences? Would you like to see how we deliver that every day at SirsiDynix?

Customer Support is at the heart of the customer experience. Answering any and all of your questions, your Support Team is there to help you every day. From customer feedback, to case resolution times, to our Library Relations Managers, to everything you can do in the SirsiDynix Support Center—this webinar will give you insight into what it’s like to be a customer of SirsiDynix.

In this webinar, you’ll learn

  • Why SD’s Customer Support is consistently rated among the highest in the industry
  • How our Library Relations Managers are your liaisons and the center point of your customer experience
  • How easy it is to use the award-winning SirsiDynix Support Center

Join us as Eric Keith, Chief Marketing Officer, and Scott Wheelhouse, Senior VP of Customer Support, introduce you to the SirsiDynix Customer Support.

Presenters

Eric Keith

Eric Keith

CMO
 

Scott Wheelhouse

Scott Wheelhouse

Senior VP, Customer Support

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Request a Demo

Looking for more BLUEcloud information? Schedule a private web-based tour of the BLUEcloud products you’re most interested in.

During your customized demo, a SirsiDynix product expert will join you online to show you around and answer all your questions.

There’s absolutely no commitment—just fill out this form, and we’ll find a time that works for you.

Customer Quotes

"SirsiDynix is serious about customer care, and the support staff are friendly and quick, [giving] equal priority to the small and large library customers alike; your R&D is fantastic . . . and products are tried and true before release."
- Queen's College, University of Melbourne

"[We’ve had] an excellent relationship with the company over the years that has just gotten better and better."
- Lansing Public Library

"SirsiDynix continues to upgrade its products, enabling us to . . . have the latest cutting-edge integrated library system."
- Round Rock ISD

Email Us

Do you have questions, but you're not quite ready for a demo? Fill out the email form below and someone will be in touch with you soon to respond to your questions.